Storable appointed Scott Chancellor as CEO on September 8, 2026, succeeding co-founder Chuck Gordon after 18 years at the helm, per a PR Newswire release. Chancellor, who nearly doubled revenue at Aircall while driving AI expansion and profitability, takes over as the industry's largest software vendor faces an AI arms race from Cubby, QuikStor, StoreEase, and Storagely.
Founder-led PropTech companies do not change CEOs often. When they do, the product roadmap usually shifts hard.
Who Is Scott Chancellor?
Chancellor brings more than two decades of software leadership across product, technology, and operations.
| Role | Company | Outcome |
|---|---|---|
| CEO | Aircall | AI expansion, ~2x revenue, profitability |
| CEO | Humu | Led sale to Perceptyx |
| Chief Product and Technology Officer | Apptio | Product strategy ahead of IBM acquisition |
| Founder / leader | AWS Insights | Amazon Web Services |
He holds degrees from the University of Washington and Harvard Business School. Inside Self-Storage reported the appointment on September 8, 2026. Modern Storage Media followed on September 11.
Chancellor's Aircall tenure matters most for Storable's self-storage customers. Aircall is a cloud phone and conversational AI platform. Chancellor did not just add AI features. He rebuilt the company's growth model around them and took the business profitable.
That is the profile Storable needs as operators demand AI phone agents, automated leasing, and workflow tools that actually close rentals without staff involvement.
Why Did Chuck Gordon Step Down Now?
Gordon co-founded Storable and served as CEO for 18 years. He built the company from a storage-software startup into the dominant platform spanning self-storage, marine, and RV verticals.
I've spent the last 18 years building this company alongside our customers, and I couldn't be more excited about our next chapter. Scott brings a rare combination of product, technology, and operating experience, and I believe he's the right leader for where Storable is headed.
- Chuck Gordon, Co-Founder and Former CEO, Storable
Gordon stays on the board and as an advisor. That continuity reduces customer churn risk during the transition. It also signals the board wants acceleration, not a strategic pivot away from storage.
Chancellor's day-one statement focused on operator pain, not investor narrative.
My focus on day one is accelerating the pace of innovation, delivering exceptional product experiences, and bringing AI into everyday workflows in ways that save operators time and help them run better businesses. Whether you manage three facilities or three hundred, you should have technology that works for you, not the other way around.
- Scott Chancellor, Chief Executive Officer, Storable
The "three facilities or three hundred" line is deliberate. Storable's customer base spans independents and large operators. The AI feature gap between those segments is widening, as Storable's own ISS World Expo 2026 panel documented when operators described shifting from move-ins-at-any-cost to revenue per available foot.
How Does the CEO Change Fit September 2026's Software Sprint?
Storable's leadership transition landed in the busiest vendor month of the year.
September 2: Cubby announced its Fall Release with an AI phone agent Sales skill, Cubby Connector for ChatGPT and Claude queries, Canvas dashboards, and workflow automation.
September 2: Storagely won Reserve with Google approval and released platform 3.0.1.
September 8: Storable named Chancellor CEO (same day as Inside Self-Storage's Storable coverage).
September 10: Storagely integrated with Cubby and QuikStor for real-time inventory sync.
September 11: Public Storage launched a ChatGPT facility search pilot, putting the largest REIT's inventory inside conversational AI.
Storable is the incumbent in this stack. SiteLink, Storable's core management software, is the default operating system at thousands of facilities. Competitors are not trying to replace it overnight. They are building AI-native layers that make legacy workflows feel slow.
Chancellor's AWS and Aircall background suggests Storable will respond with embedded AI rather than bolt-on features. The PR Newswire release headline called him an "Enterprise Software Leader to Accelerate AI-Powered Property Management for Specialty Real Estate."
What Should Operators Expect From Storable Under Chancellor?
Faster AI product cycles. Aircall under Chancellor shipped AI capabilities on a startup timeline while scaling revenue. Storable's larger customer base will demand the same velocity without breaking existing integrations.
Cross-vertical leverage. Storable serves storage, marine, and RV operators from one platform. AI workflows that work for marina slip management or campground reservations can cross-pollinate into storage call handling and delinquency automation.
Competitive pressure on pricing and packaging. Cubby, QuikStor, and StoreEase are giving AI tools away inside platform subscriptions launching at SSA Fall 2026. Storable must match or exceed those capabilities for operators evaluating vendor switches.
Continuity from Gordon. Board-level founder involvement reduces the risk of a slash-and-burn restructuring. Expect evolution, not revolution, with sharper AI focus.
Operators already running Storable should watch the SSA Fall 2026 conference floor. Chancellor's industry introduction tour starts there. The first product announcements under his name will signal how aggressively Storable matches the AI integration wave hitting the sector this month.
The Numbers Worth Writing Down
- New CEO: Scott Chancellor (September 8, 2026)
- Outgoing CEO: Chuck Gordon (18 years, now board/advisor)
- Prior role: CEO, Aircall (~2x revenue, profitability, AI expansion)
- Education: University of Washington, Harvard Business School
- Storable verticals: Self-storage, marine, RV and camping
- Platform scope: Management software, marketplace, websites, CRM, insurance, payments
- Competitive context: Cubby Fall Release, QuikStor SSA launch, StoreEase Virtual Console Flex (all September 2026)
The Incumbent Must Move at Startup Speed
Storable did not change CEOs because the business failed. Gordon built an essential platform over 18 years. The board hired Chancellor because AI-native competitors are shipping faster than legacy vendors can respond with quarterly release cycles.
Chancellor's track record says he knows how to embed AI into a core product without breaking the customers who depend on it daily. The self-storage operators watching this transition should care less about the org chart and more about what Storable ships in the next 90 days.
September 2026 already proved the sector's software layer is restructuring around AI. Storable just put an AI CEO in charge of answering that shift.
Sources
- Scott Chancellor Appointed Chief Executive Officer of Storable, PR Newswire, September 8, 2026
- Self-Storage Product and Service Supplier Storable Appoints Scott Chancellor as New CEO, Inside Self-Storage, September 8, 2026
- Chancellor Named CEO of Storable, Gordon Transitions to Advisory Role, Modern Storage Media, September 11, 2026
- Storable ISS 2026 AI Panel, Your CAIO
- Cubby Fall Release September 2026, Your CAIO